Mar 24
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The battery cannot be identified…

WARNING: The battery cannot be identified. This system will be unable to charge this battery.

If you have gotten that message on your Dell laptop and you are wondering how to fix it then you are in the right place.

Some users with Dell laptops like the Dell Inspiron 1501 and the Dell Vostro 1000 have been seeing the above error message at boot up.

THE FIX: The easiest way that I have found to fix this problem is by downloading the BIOS driver for you system from the Dell website. There is an option to add/edit your service tag. I recommend that you use that feature, as it will help you to locate the correct BIOS driver for your laptop.

DOESN’T WORK: I’ve seen some sites that advise users to replace the battery, but that will not fix the problem. Running down the battery and then restarting the system also does not fix this issue.

I hope that this information helps anyone with this problem. Feel free to leave a comment if you have tried it and it worked (or didn’t work as the case may be).


Author: admin

13 Comments

gak
August 3, 2009

thanks man!
it worked for me and my computer
is as funtional as ever.

thanks again.

phaedra
August 4, 2009

I have this issue and I never got a chance to resolve it and then my computer crashed because the battery didn’t charge dell told me. I don’t really believe that was the issue. I have only had the computer for 2 years and a battery not charging doesn’t seem like that would crash a computer. Have you had any other people with the same problem. Please let me know thanks Phaedra

Julie
August 16, 2009

Thanks so much for your advice, flashing the BIOS was the only fix for me also. Unfortunately, I ran into a slight problem in the middle of flashing though- could not complete due to error -144. After some research I found that this could easily be fixed by taking out my battery and re-flashing the BIOS (apparently it won’t complete the flash if the computer thinks you are running on battery power). My days of frustration are finally over, my battery is now happily charging away :)

Thanks again!

admin
August 23, 2009

Hi guys and gals,

Glad I could help some of you.
Unfortunately for myself, my battery doesn’t hold the charge for more than 10 minutes.
The flashing of the BIOS got rid of the error but I’m still stuck with a battery that isn’t hold its charge.
Maybe I need to replace the battery.

If anyone has any advice that would help, please share it.

Thanks.

Tom Martin
September 18, 2009

Here is how I solved this - hope this helps. My issue turned out to be 100% with the charger. It was frayed at the end that plugs into the computer.
All I ended up doing to solve this was 3 simple steps.
1. Get a new charger or borrow one from someone who has (2) like I did.
2. Un-install your battery by going to your control panel, system, hardware, device manager, click the + symbol next to the battery (should be the top or near the top of the tree.) the right click on the battery, then uninstall it. (No worries about doing this - the driver is in your xp or vista files). (Also, leave this app open you will need it again in a minute.)
Then take out your battery with the system on and leave it out for 5 seconds or so. Then re-insert the battery. Go back to the ‘batteries’ in the device manager, right click it and then choose ’scan for hardware changes’ it will automatically add the battery that it just found and it will begin charging it.

Yea! I am so happy, I got my laptop and charging my battery back again!

Tom

admin
September 21, 2009

My charger seems to be in order. Not frayed anywhere on the length of the cord. I will try the un-install and re-install that you suggested and see if it works.

Darcy
October 9, 2009

I agree with Tom .
I installed a new battery and the error message went away. The replacement Dell Vostro 1000 Battery 6600mAH cost £65 and I found a good vendor to purchase it from http://www.batteries4laptop.co.uk after a google search.My battery went out at about 18 months.

Jamin
October 29, 2009

Great, it worked on my laptop.

Thanx a Lot

Muhammad Sulaman
November 3, 2009

your advice worked like a charm on my vostro 1000. thank you!

Shahid Mehmood
December 21, 2009

your advice is great and it worked. and my vostro 1000 is good. now

thanks

teacher
January 3, 2010

tube un problema del mismo mensaje pero para una dell inspiron 1501 rev 2.6.1, descargue la actualizacion del bios 2.6.3 (que es la unica que te da)la corri desde windows se reinicio y capichi funciono. gracias este foro fue de mucha utilidad aunque esta en ingles pero traduje la pagina y me sirvio mucho gracias de nuevo
suerte!!

admin
January 6, 2010

Jamin, Muhammad and Shahid, I’m glad that you all were able to fix your Vostros. I’m glad that I could help.

Teacher, I’m not fluent in Spanish. Could you repost your comment in English please?
Thanks.

admin
January 6, 2010

Teacher, I have translated your comment and I have realised that you were able to solve your problem. I am glad to hear this.
Your welcome.

Teacher, he traducido su comentario y he realizado que usted podía solucionar su problema. Me alegro alegre oír esto.
Su recepción.

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